Privacy policy

Last Updated: 14/07/2026

At Zilveras.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.

By accessing or using https://zilveras.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or place an order:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely by our payment partners)
  • Order History
  • IP Address
  • Browser and Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process refunds and returns
  • Improve our website and services
  • Detect fraudulent or unauthorized transactions
  • Send promotional offers and newsletters (only if you have opted in)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payments are securely processed through trusted payment gateway providers.

4. Sharing Your Information

We may share your information only with trusted third parties required to operate our business, including:

  • Payment gateway providers
  • Courier and logistics partners
  • Shopify (our e-commerce platform)
  • Technology and hosting service providers
  • Government authorities when required by law

We never sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Unsubscribe from promotional communications

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Zilveras

📧 Email: zilveras1308@gmail.com

📞 Phone: +91 7862946945

🌐 Website: https://zilveras.in

📍 Address:
405 (4th Floor), Block No. 39, Anandnagar Flats,
Opp. Shell Petrol Pump, Prahladnagar,
Ahmedabad – 380015, Gujarat, India